Help

Support

Write to support@techinn.solutions and a person will answer. Quick answers first.

How do I restore my purchase?

Open Leve, go to Settings, and tap Restore Purchases. Use the same Apple account you bought Leve Pro with. Leve Pro is a one-time purchase, so it also works on your other devices signed in to that account.

Why only 3 free compressions a day?

Compressing takes real work on your phone and we do not run ads or sell data, so the free tier is limited to 3 videos a day at full quality with no watermark. The limit resets daily. Leve Pro removes it for a single payment of $9.99.

What happens to HDR and Dolby Vision videos?

Videos recorded in HDR or Dolby Vision can look slightly different after compression, because smaller files usually use a more widely compatible format. If colours matter, compare the result before you remove the original.

Is my video's date and location kept?

Yes. Leve keeps the capture date and location on the compressed copy, so it stays in the right place in your library.

Where do my original videos go?

Leve never removes an original unless you choose to. If you do, the original is moved to the Recently Deleted album in Photos, where it stays for 30 days before iOS deletes it for good. You can recover it from there in that time.

Contact

Email support@techinn.solutions. Mention your iPhone model and iOS version if something is not working. For billing problems you can also use Apple's Report a Problem.